FOCUS WORDS LEVEL 5

Refunds, Returns and Exchanges

Please choose carefully before placing your order.

As our products are books and educational materials, we do not offer refunds, returns or exchanges for change of mind, incorrect selection, or where you no longer want the item.

Nothing in this policy excludes your rights under the Australian Consumer Law.

If your order arrives damaged, faulty, incorrect, or not as described, please contact us at scholarkingdompublishing@gmail.com within 5 days of delivery where possible, with your order number and clear photos if applicable.

Where required under the Australian Consumer Law, we will provide an appropriate remedy, which may include a repair, replacement or refund.

If a return is required for assessment, you may need to pay the initial return postage. If we confirm the item is faulty or does not meet the consumer guarantees under the Australian Consumer Law, we will reimburse your reasonable return postage costs.